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The Power of Face-to-Face Communication

Posted on 09 September 2020 by admin (0)

Studies from various research centers including Harvard business reviews show that face to face communications are 30 times more successful as compared to various forms of online communication. Businesses including Richmond towing service use different tactics to ensure they get the most out of meaningful communication with their clients. People normally tend to underestimate the power of face to face communication and overestimate the power of persuasiveness in emails.

Though email and other forms of online communication are still effective in ensuring a message gets across the intended recipient, it is also very important to maintain business relations through face to face communication.

Here is what face to face communication can do for you.


Build trust

There is a form of trust that is built through touch. Trust is the foundation of any long-lasting relationship. Strong relationships will push your business to the next level. To build trust, you must ensure parties involved engage in meaningful conversations. Trust will increase or diminish depending on the behavior of the people involved and how they treat each other. A good way of fostering this trust is through face to face communication.


Picking up hidden messages

Great business communicators focus on reading other forms of non-verbal communication such as facial expressions and body language. More than 90 percent of how we communicate is expressed through non-verbal communication. With face to face communication, you will focus on any information and message that the other person is expressing to you. Every gesture in communication is very important. There is a different hidden message you would never get from the other party unless you engage with them on a face to face communication.


A better way to communicate

With face to face communication, you will begin to naturally build rapport with the other person by giving them your full attention. You will keep eye contact, nod, and show various forms of expression as they speak, and this gives them the confidence to express themselves fully, knowing someone is listening. People normally mirror each other during conversations if they are having a mutual expression of their thoughts. Face to face communication is collaborative with a sure exchange of ideas and solutions.


Builds influence

Face to face communication will make you more influential. When you can have a chat with someone, you stand a better chance to influence the way they think and the decisions they can take. In a situation where you would receive a straight no when you are doing online conversation, you stand a better chance to receive a yes, if you can engage the other party in the face to face communication.

It is always a good way to kick off any client communication with an in-person meeting. Face to face communication gives you time to bond, exchange ideas, and understand the other person’s needs and expectations. From the onset, you will set yourself for success. It is always a good practice to schedule a semi-regular in-person meeting with your clients as well. There are those valuable clients who deserve it you dedicate your time and engage with them.